What BookedReps is
BookedReps is a booking platform. It connects families and coaches with youth sports training facilities, sports academies and courts to rent, and gives those operators software to run their listings, bookings and growth. BookedReps is not the operator: each facility or academy runs its own programs and space, and its own rules and waiver govern the use of it.
Accounts
Accounts are for adults (18 or older) — parents, guardians, coaches and operators. Children never create accounts. Keep your sign-in private; you are responsible for what is done with your account.
Booking a court or session
Prices shown before you pay include court time or the session fee and the BookedReps booking fee. A court hold lasts 10 minutes while you check out; a season block holds for 15 minutes. When a facility approves bookings first, it has 24 hours; if it does not answer, the request lapses and nothing is charged. Season blocks are billed the way the facility chose — the whole block when you book, or the first month and then monthly — and the schedule of charges is shown before you confirm.
Insurance and waivers
A court may require a certificate of insurance that is current for every booked date; an expired certificate blocks checkout. Every court booking and paid session records a signed waiver (the template version, your name, the time and your internet address). The facility's waiver and rules apply to your use of its space.
Cancellations and refunds
Each operator chooses a cancellation policy — flexible, moderate or strict — and it is shown before you pay. Refunds follow that policy and go back to the original payment method. Payments are made to the operator through Stripe; the operator handles refunds and disputes for its own bookings.
Reviews
Reviews come only from confirmed bookings. Operators can reply but cannot edit or remove a review. We remove reviews only for abuse (for example threats, hate, or personal information about a child), and we log the reason. Please do not name athletes in reviews.
Search, badges and sponsored results
Organic search order cannot be bought. Paid placements appear only in marked positions and always carry a "Sponsored" label. A Verified badge means BookedReps staff reviewed the listing (for academies: accreditation and NCAA status) within the last 12 months; badges cannot be purchased.
ESA and school-choice funding
A listing shows "ESA-eligible" only when the school has confirmed it accepts that funding. Eligibility depends on your family and your state program — funding is available only where your family qualifies, and BookedReps does not decide it.
For operators
Plans are billed monthly in advance; partner plans carry a setup fee and a minimum term stated before you sign. Court rentals carry a platform fee shown to the coach at checkout. Your listing content, your leads and your customers are yours; we export them on request. We may suspend an account for unlawful content, fraud or non-payment after notice.
Our responsibility
We run the platform with care but cannot guarantee it is always available or error-free. To the extent the law allows, BookedReps is not liable for what happens at an operator's premises or during a program, and our liability for anything else is limited to the fees you paid us in the last 12 months.
Changes and contact
We may update these terms; material changes are announced on this page and, for account holders, by email. Questions: hello@bookedreps.com.