Adults, not children
Accounts belong to adults. We design every flow on the assumption that children's privacy law applies: about an athlete we keep only a first name, an age or age band, a sport and a level — never photos, last names, schools or birthdates — and we do not market to children.
What we collect
Contact details you give us (name, email, phone); your requests, bookings and payment status (card details stay with Stripe — we never see full card numbers); certificates of insurance you upload; waiver signatures; reviews you write; and your consent choices, each with its wording and time. On operator accounts: business details, listings and site content.
How we use it
To send your request or booking to the operator you chose; to confirm, remind and receive payment; to show your bookings and receipts; to keep the marketplace honest (fraud prevention, verified badges, reviews only from real bookings). With your opt-in only, we share a request with up to three matching programs nearby.
Who sees it
The operator you contact or book receives your details and may add you to its own customer system. Service providers process data for us: Stripe (payments), GoHighLevel (operators' customer systems), Resend (email) and our hosting providers. We do not sell personal information.
Text messages
We text only with your consent, recorded with its wording and time. Reply STOP to any message to opt out. Message rates may apply.
Counting visits
We count page views and clicks without advertising trackers. Our own traffic, tests, bots and demo data are excluded from any number shown to operators.
Keeping and deleting
We keep booking and waiver records as long as the operator and the law need them. You can delete your account at any time from Settings: your athletes, saved listings, certificates and details are removed, and past bookings stay with the operators without your name. Previews made for prospective operators are private, never indexed, and expire after 30 days.
Your choices
You can see, correct, export or delete your information. Write to privacy@bookedreps.com and we answer within 30 days.